SHIPPING & DELIVERY
Shipping Policy
Shipping is $15 or free on orders over $150. We ship our frozen beef via UPS 2 day ground. The beef is packaged in insulated styrofoam containers with dry ice to ensure it is maintained at the appropriate temperature.
We hope that all meats will arrive frozen, but sometimes it may arrive partially thawed. Be aware that thawing can occur due to weather, shipping delays or small orders that do not fill a box. All meat should arrive "cool to the touch" or at refrigerator temperature. Once you receive your beef, place in refrigerator or freezer immediately upon arrival. Even if your beef is partially thawed, you can place it back in the freezer. It will not affect the quality of your beef.
Local Delivery
We deliver for free in-person to Tarrant and Denton County only. If interested in local delivery, please use code localdelivery at checkout. We will contact you within 2 business days to arrange for delivery.
Return & Exchange Policy
We currently do not accept returns or exchanges. If you are unhappy with your product, please email nacklandcattleco@gmail.com.